Former and current UWEC staff speak out against Albert Colom
Statements outline patterns of ‘manipulative’ and ‘degrading’ behavior
More stories from Clara Neupert
May 14, 2020
More stories from Bridget Kelley
More stories from Madeline Fuerstenberg
The following is part of an ongoing story. Read the original story here.
At least eight former and current UW-Eau Claire employees say the adverse behavior of Albert Colom, vice chancellor of enrollment management, prompted them to either quit the university completely or shift roles.
The employees and their previous positions are:
- Abby Fisher, admissions counselor
- Angela Swenson-Holzinger, associate director of advising
- Heather Kretz, director of admissions
- Heather Pearson, associate director of admissions
- Joshua Barry Nesja, financial aid counselor
- Kia Lee, outreach coordinator and admissions counselor
- Mark Quamme, academic advisor
- Ryan Weichelt, First Year Experience director
Two additional employees under Colom’s management who left the university declined to share the reason for their departure. They are Danielle Widmer, former assistant director of admissions, and Katie Weichelt, former First Year Experience program coordinator.
Additionally, six employees who left the university after Colom’s arrival have something else in common: Fisher, Kretz, Pearson, Nesja, Quamme and Widmer are all UW-Eau Claire alums.
Colom faces a UW Shared Services investigation following a written complaint alleging workplace gender discrimination. The affirmative action office received the complaint on Feb. 3. An investigation is poised to begin within two weeks.
The Spectator contacted Colom for comment via phone and email. He did not respond. Reporters waited outside his office on Friday, Feb. 14, in an attempt to schedule an interview. Colom left his office via an alternate exit and had his program assistant refer reporters to Mike Rindo, assistant chancellor for facilities and university relations.
“As Chancellor Schmidt said at the University Senate meeting, the university takes these kinds of complaints seriously,” Rindo said. “And when complaints come forward — whether it’s regarding a faculty member, staff, administrator (or) student employee — we have processes and procedures in place to be able to ensure that they are thoroughly investigated and that the process that we use is fair, consistent and really provides due process for the individuals involved.”
Rindo was referring to a Feb. 11 University Senate meeting where faculty raised concerns about Colom and Schmidt revealed plans for an investigation of a formal complaint. University Senate comprises faculty and academic staff.
Swenson-Holzinger, the former associate director of advising, filed the complaint against Colom. Her complaint is an echo of other testimonies from former UW-Eau Claire employees.
Director of admissions and four others leave UW-Eau Claire
On Jan. 11, 2019, Heather Kretz, then director of admissions, handed her letter of resignation to Colom. The following Monday, three other employees followed suit, resigning in tandem.
A fourth person, Danielle Widmer, assistant director of admissions and a UW-Eau Claire graduate, left at the same time. She declined to say why she quit.
The Spectator obtained written statements from four of the five employees: Kretz, Lee, Pearson and Fisher. Each say they believe Colom negatively impacted UW-Eau Claire employees.
Kretz’s first individual meeting with Colom was on Aug. 28, 2018. Kretz said she was “stunned” when Colom “angrily” questioned her qualifications during their discussion, calling her admissions experience “worthless.”
“A few weeks in,” Kretz wrote in her statement, “I started to get the feeling he was frustrated that he couldn’t fire me — due to both having no cause and the ripple effect that it would have across campus. I felt he was trying to tear me down and force me out; however, I just kept on doing excellent work and tried to survive it.”
After the interaction, Kretz said she shared concerns about Colom’s “alarming and questionable” behavior with Chancellor James Schmidt in a meeting on Sept. 12, 2018. She said Schmidt assured her she was qualified in her position, and she left feeling “assured of (her) role.” Kretz said she started working with “returned enthusiasm” as Colom’s contract began on Oct. 1, 2018. She said she convinced herself Colom was “just a tough boss.”
But in the months that followed, Kretz said, Colom made demoralizing comments, insults and contradictory remarks about her work performance.
“I thought that I would prove to be a valued asset to (Colom),” Kretz wrote. “And so I kept his treatment of me fairly quiet, and I tried to persist.”
Kretz said she and Schmidt met again to discuss Colom’s actions on Jan. 4, 2019. Kretz said she gave Schmidt four written statements from people at the University of North Florida recounting interactions with Colom that “matched the awful experience I had with Albert the past four months.” She wrote in her statement that Schmidt told her he wouldn’t read them and said he “needed to stand by his person.”
This meeting ultimately led to her resignation from UW-Eau Claire, Kretz said. She is a UW-Eau Claire alum.
The Spectator contacted Schmidt for an interview but was referred to Rindo, who said he can’t comment on meetings he didn’t attend.
Abby (Nygaard) Fisher, then admissions counselor; Kia Lee, then outreach coordinator and admissions counselor; and Heather Pearson, then associate director of admissions, were among the people who stepped down from their positions three days later. Each one tied her resignation to Colom’s adverse behavior.
Fisher, a UW-Eau Claire graduate who worked in admissions as a student and served as president of Campus Ambassadors, said in a phone interview she left the university in part because of ethical concerns. Read more about Fisher’s decision to leave her position in her statement.
Lee said she witnessed Colom interact with Kretz in a senior staff meeting on Nov. 6, 2018.
“Throughout this 2+ hour long meeting,” Lee wrote in her statement, “(Vice Chancellor) Colom would continually interrupt Heather Kretz as she was speaking, ask for various pieces of data and then be dismissive when Heather was able to provide it, and kept referring to Heather Kretz as ‘miss bossy pants.’”
Lee had almost nine years of experience when she stepped away from UW-Eau Claire.
In the meantime, Pearson said she gathered written statements from people who worked with Colom at the UNF, where he’d served as associate vice president before accepting the job at UW-Eau Claire.
“As I read them I came to understand that what was happening at UW-Eau Claire was not unique,” Pearson wrote in her statement, “it was a pattern of behavior that had happened at Mr. Colom’s past institutions. It wasn’t one person, it was countless individuals across departments. These were not low-performing individuals — they were rising professionals who were passionate about education and loved their jobs.”
Pearson had 18 years of experience when she left the university and had earned her master’s in education at UW-Eau Claire.
In a Jan. 14, 2019 email, Schmidt shared news of the five resignations with faculty, staff and student leaders. He wrote to thank the women for their service and spoke of the “significant progress” in the Division of Enrollment Management under Colom’s supervision.
Lee said she documented her experience with Colom in her exit survey, which human resources collected via eform. She said the university never followed up on their responses.
And then four more follow
Swenson-Holzinger, then associate director of advising, began reporting to Colom last summer. She said Colom spoke to her “with a pattern of disdain and treated (me) as if I was not competent.” These conversations, Swenson-Holzinger said, were often held behind closed doors.
“He regularly disparaged other female leaders on campus in meetings with me … I have never heard him critique, in any way, a single male leader on campus,” Swenson-Holzinger said in her complaint to the university.
Swenson-Holzinger’s last day was Feb. 3, the same day she sent her complaint to Teresa O’Halloran, Title IX coordinator, and David Miller, director of human resources.
“Albert is a symptom of a problem,” Swenson-Holzinger told the Spectator. She said she wouldn’t be willing to return to UW-Eau Claire under Schmidt’s leadership.
Mark Quamme, former academic advisor, worked directly under Swenson-Holzinger. He resigned in early October and his last day was Oct. 18. Quamme, also a UW-Eau Claire grad who worked in admissions while a student, said his decision to leave the university was expedited because of the culture Colom created.
“I just didn’t feel right, really, working in the division I was in anymore,” Quamme said in a phone interview. “I didn’t feel that I was working for someone that I ethically agreed with, and I just felt kind of a yucky feeling about the whole situation.”
In a Feb. 13, public Facebook post, Quamme linked to the Spectator’s article about Colom’s investigation. Joshua Barry Nesja, former financial aid counselor at UW-Eau Claire who now works at UW-Oshkosh, commented on the post.
“He was one of the main reasons I packed up and moved to a different UW,” said Nesja, also a UW-Eau Claire alum.
Ryan Weichelt, First Year Experience director and associate professor of geography and anthropology, said he met with Albert Colom three times to discuss the FYE program. These meetings were between Nov. 29, 2018 and Aug. 7, 2019. Weichelt described these meetings as “cordial.”
Then, in late August 2019, Weichelt said Colom canceled two meetings regarding the FYE program. Weichelt said he never directly communicated with Colom again. Later, a new FYE program plan emerged from Colom’s office, the details of which Weichelt did not know. Weichelt said he felt “shut out of the entire process.”
“A copy of this new plan was located and Albert Colom was confronted,” Weichelt said. “He accused various people of ‘planting spies.’”
Weichelt said he will leave his role as director of FYE in May 2020 after three years in the position. He’ll still be an associate professor of geography and anthropology.
“More than 50 percent of my decision to walk away was my inability to work with enrollment management,” Weichelt said, “because they would not communicate with me at all.”
This is a developing story. A story later this week will examine Colom’s interactions with staff from previous institutions.
Neupert is a fourth-year journalism student at UW-Eau Claire. She is the executive producer of Engage Eau Claire on Blugold Radio Sunday. In her spare time, Neupert's working on becoming a crossword puzzle expert.
Bridget Kelley is a fourth-year journalism student. Bridget enjoys hanging out with babies, coffee and oxford commas. If anyone has any gluten-free food suggestions, Bridget's inbox is open.
Madeline Fuerstenberg is a fourth-year journalism student. This is her eighth semester on The Spectator staff and she’ll miss it with all her heart once she graduates (if she graduates).
UWEC emeritus faculty member • Feb 23, 2020 at 9:55 am
Thank you very much for your fine investigation, reporting, and writing. Clearly, Mr. Colom should never have been hired. The current state of affairs that you are reporting exposes a lack of well considered decision making by the chancellor. Perhaps the Spectator will also investigate and report on the efficacy of the chancellor’s leadership at UWEC; what is the level of support that he has among the staff and faculty and what is the opinion and level of confidence that the staff and faculty have in the decision making that is currently being undertaken within the chancellor’s “Executive Committee” (of which he and Mr. Colom are members.)
UNF Employee • Feb 20, 2020 at 10:37 pm
The treatment of the staff at UNF was very similar. Many women in leadership positions were forced out, there was mass firing and people quitting. We celebrated the day that he finally left UNF. We are just now recovering from the nonsense. All but two staff members in the registrar’s office were forced to quit or left because of the poor treatment from Albert. The morale was terribly low and the climate of fear was terrible for UNF. We are finally recovering from the mess he left us in. I hope that this investigation shows his true colors. This news is spreading like wildfire on UNF campus and people are celebrating the news that he will finally be held accountable for his actions. He is a bully and needs to be stopped.
blu12 • Feb 19, 2020 at 6:12 am
Since Spectator reporters have access to these people quoted in these ongoing stories. Please ask them these questions.
1) Why did Angela Swenson-Holzinger recently apply for a leadership position within the department she left from?
2) How does her applying for that position compare to the timeline of her leaving the university?
3) Did that have anything to do with her decision to leave?
4) Did Josh Nesja report to Albert Colom in his role?
5) Did Josh Nesja’s fiance have a career that took her to the Oshkosh area, which is where he is now?
Nate S • Feb 18, 2020 at 9:04 pm
I know several of the individuals mentioned in this article and can vouch for their integrity. It blows my mind that this is happening at my former institution. Come on. Get him out.
Blugold_Alumna • Feb 18, 2020 at 3:01 pm
I agree that the reporting is excellent. Thank you for bringing this issue to the forefront. In my opinion, UW’s upper level administrators and chancellors. are never held to account. My sincere hope is that this bully (Justin Patchin can verify the bullying) will be forced to resign. And, that those who left because of his unacceptable behavior, have the chance to return to UW-Eau Claire. It will be telling what Schmidt’s priorities are depending on the decisions he makes about this untenable situation. What about UWEC’s commitment to equity, diversity, and inclusion? What about the Gender and Sexuality studies program? It is the 21st century, yet a white male administrator in an institution of higher learning has been given free rein to bully and discriminate against educated, hard-working, high-achieving women. Why has this been tolerated?
KA Hanneman • Feb 18, 2020 at 12:21 pm
The UW-System should be keeping a close eye on this situation. When talented, well-respected higher ed professionals in middle-tier positions leave with similar reasons, the university system should dig deeper. When women leaders are forced out of positions and their teams and collaborators soon follow, there is something big wrong.
If this chancellor couldn’t hear Colom’s misogynistic threats when they were presented to him in detail by a long-term employee, he normalized Colom’s behavior. You can ‘blow off’ the messenger but the message is still the same because the Colom’s disturbing practices continued and so do the departures and the formal complaints.
Schmidt now has two serious problems: 1) his own practice of disenfranchisement of women in mid-tier leadership positions; and 2) a direct report who is an unethical man who is there not for the future of UWE but to stoke his fragile ego at work through bullying and intimidation of women.
My questions: Why was the chancellor supporting this guy who barely touched down at UWE when alarm bells about his misogynistic practices started to ring? And why does the chancellor and his spokesperson act as if these horrible methods of bullying of women that have been brought to light are not viewed as misogyny? If Schmidt couldn’t see this guy was a bad actor, is the Chancellor a bad actor too?
Great leaders in the university admissions world know how to direct enrollment goals through mission-centric teams. Good leaders especially value alumni on the admissions staff and appreciate the people who are well respected, long-term employees who know the stakeholder community through years of engagement.
From The Spectator articles, it sounds like the admissions and first-year advising team was solid and in place. Colom comes in with his fragile ego and couldn’t see the exceptional value he had on his teams. Colom will continue to target women. This is his modus operandi and this bad actor could have been flagged at the time UWE was evaluating his hire.
UWE Alumni, students, and the greater community should pay attention to this, especially when the first comments from the university spokesperson states that this type of turnover is normal. Not!
Enrollment and retention are challenges for most state universities. Bullies don’t attract students nor do bullies retain them. It’s the dedicated UWE staff and faculty who matter to students, the alumni, and the community.
Tom Paine • Feb 17, 2020 at 10:35 pm
Thanks for this great great work.
Keep it up. Keep it coming
The UW System Board needs to be re energized to actually be pro student and pro staff. Not a UW System Board run greedy businessmen.
When it comes to UWEC the rot sure can be found at the top.
Colom the tyrant needs to be fired asap. Reports have also indicated he has deleted his paper trail and was sneaking out the back door of his office to avoid the press. Real class act if you ask me. Quite the roll model for current and prospective students.
Former news reader and current corporate spin doctor Rindo needs to go asap
Chancellor Jim is enabling toxic culture to deteriorate this campus in more ways then one.
Time to take a ride boys and for the university to the offer jobs back to the people listed in this article and to people who actually care.
Not doubt about it, the current students and professors could do a far better job if they were running the show compared to a toxic man like Colom.
Students keep demanding better, keep asking questions.
You are have more power than you may realize
You deserve far better
The staff deserves far better
Eau Claire deserves far better.
Solidarity
And deep gratitude to The Spectator
A Blugold • Feb 17, 2020 at 12:56 pm
Dear UWEC. Please go back to hiring Blugold alums for these positions. Stop with this outside hire stuff. Get a Blugold! “Excellence. Our measure, our motto, our goal! ” Thank you.
Jon Loomis • Feb 17, 2020 at 11:48 am
This is superb reporting. Huge props to the Spectator and its staff–you-all are doing great work!
Concerned Citizen • Feb 17, 2020 at 8:12 am
I have read the article and all of the statements. This situation is appalling. Thank you, Spectator, for documenting such a lack of leadership. No wonder the institution cannot successfully hire a new Admissions Director or Advising Director. Word gets around.
Clearly, Mr. Colom needs to resign. He sounds unfit, unhinged, and ill. A larger concern is “What did the chancellor know and when did he know it?” It appears as if he knew everything and knew it early. Still, he did nothing. He easily could have acted quickly, blamed the search firm, asked for a refund of the institution’s cost, and moved on. Instead, he has now put the institution at risk on many levels. That fact alone should make System Administration question his continued leadership at UWEC. Such a shame to a fine institution.